Aspiring DevOps Engineer | Cloud Architect | Cloud Engineer
Memphis, TN
I'm Joashane Garrick
An IT Support Analyst with extensive experience who excels in providing technical expertise and support for corporate-level environments. My skill set includes proficiency in diagnosing, troubleshooting, and resolving technical problems while managing infrastructure solutions. With a solid background in desktop and networking, I ensure compliance with Infrastructure Configuration Standards and contribute to resolving outages and service-level issues. I am adept at monitoring system health and computer imaging concepts and providing on-call support. My strong communication and interpersonal skills enable me to collaborate effectively across departments and create comprehensive procedural and knowledge-based documentation.
My current skillset includes but are not limited to:
Listed below are the digital certifications that I have accomplished so far. To verify these certifications, click on any badge image to be directed to the credly.com verification page, where you can confirm their authenticity.
Earners of this certification have a comprehensive understanding on how to deploy, manage, and operate IT systems on the AWS Cloud. They demonstrated the ability to migrate on-premises workloads to AWS and monitor, scale, and secure systems on the AWS platform. Badge owners are able to provide guidance on implementing best practices for cloud operations.
Earners of this certification have a comprehensive understanding of AWS services and technologies. They are able to strategically design well-architected distributed systems that are scalable, resilient, efficient, and fault-tolerant.
Earners of this certification have a fundamental understanding of IT services and their uses in the AWS Cloud. They are able to identify essential AWS services necessary to set up AWS-focused projects.
Earners of this certification understand the major components of the Linux operating system and have technical proficiency in working on the Linux command line. They also have a basic understanding of security and administration-related topics such as user/group management, working on the command line, and permissions.
Earners of the CompTIA Cloud+ certification have the knowledge and expertise needed to configure, deploy, maintain, and optimize cloud infrastructure services. These IT professionals have demonstrated the ability to incorporate and manage cloud technologies and weave together solutions that meet specific business needs.
Earners of the CompTIA Security+ certification have the knowledge and skills necessary to perform core security functions required of any cybersecurity role. CompTIA Security+ professionals know how to identify and address potential threats, attacks and vulnerabilities and they have established techniques in risk management, risk mitigation, threat management and intrusion detection.
Earners of the CompTIA Network+ certification have the skills needed to troubleshoot, configure, and manage wired and wireless networks found in companies around the world. CompTIA Network+ professionals have demonstrated the ability to design and implement functional networks, configure, manage, and maintain essential network devices, implement network security, and troubleshoot network problems.
Earners of the CompTIA A+ certification are proven problem solvers who are able to perform critical IT support tasks including device configuration, data backup and recovery, and operating system configuration. CompTIA A+ certified professionals have demonstrated baseline security skills for IT support roles and are able to detect and remove malware, address privacy concerns, and troubleshoot core service challenges.
Earners of the CompTIA Secure Cloud Profesional (CSCP) certification have the knowledge and skill required to address the business and technical security challenges in an enterprise's cloud computing environment.
Earners of the CompTIA Cloud Admin Professional (CCAP) certification are cloud admin professionals that have the ability to help an organization maximize the business opportunities that the cloud creates.
Earners of the CompTIA Secure Infrastructure Specialist (CSIS) certification have the knowledge and skill required to support hardware and software systems. These secure infrastructure specialists will also be able to protect an organization's assets from internal and external threats.
Earners of the CompTIA IT Operations Specialist (CIOS) certification have the ability to manage the flow of a workplace and optimize day-to-day activities. These IT operations specialists have demonstrated the ability to analyze business operations and identify customer needs.
B.S. - Cloud Computing | Jan 2022 - Present
Customer Support Specialist | Nov 2024 - Present
Technical Support Specialist | Aug 2020 - Jan 2021
Desktop Support Associate | June 2018 - June 2020
The Cloud Resume Challenge is a multi-phase resume project designed to help develop and showcase the essential skills needed to pursue a career in Cloud Computing. Steps taken to create this project include:
This Terraform configuration sets up a basic cloud infrastructure in AWS, focusing on creating a scalable and secure environment for an application. The infrastructure includes: