Aspiring DevOps Engineer | Cloud Architect | Cloud Engineer
Memphis, TN
I'm Joashane Garrick
An IT Support Analyst with extensive experience who excels in providing technical expertise and support for corporate-level environments. My skill set includes proficiency in diagnosing, troubleshooting, and resolving technical problems while managing infrastructure solutions. With a solid background in desktop and networking, I ensure compliance with Infrastructure Configuration Standards and contribute to resolving outages and service-level issues. I am adept at monitoring system health and computer imaging concepts and providing on-call support. My strong communication and interpersonal skills enable me to collaborate effectively across departments and create comprehensive procedural and knowledge-based documentation.
My current skillset includes but are not limited to:
Listed below are the certifications that I have accomplished so far. To verify the certifications, click on the image and be directed to the credly.com verification page.
Earners of this certification have a comprehensive understanding of AWS services and technologies. They are able to strategically design well-architected distributed systems that are scalable, resilient, efficient, and fault-tolerant.
Earners of this certification have a fundamental understanding of IT services and their uses in the AWS Cloud. They are able to identify essential AWS services necessary to set up AWS-focused projects.
Earners of the CompTIA Security+ certification have the knowledge and skills necessary to perform core security functions required of any cybersecurity role. CompTIA Security+ professionals know how to identify and address potential threats, attacks and vulnerabilities and they have established techniques in risk management, risk mitigation, threat management and intrusion detection.
Earners of the CompTIA Network+ certification have the skills needed to troubleshoot, configure, and manage wired and wireless networks found in companies around the world. CompTIA Network+ professionals have demonstrated the ability to design and implement functional networks, configure, manage, and maintain essential network devices, implement network security, and troubleshoot network problems.
Earners of the CompTIA A+ certification are proven problem solvers who are able to perform critical IT support tasks including device configuration, data backup and recovery, and operating system configuration. CompTIA A+ certified professionals have demonstrated baseline security skills for IT support roles and are able to detect and remove malware, address privacy concerns, and troubleshoot core service challenges.
Earners of the CompTIA Secure Infrastructure Specialist (CSIS) certification have the knowledge and skill required to support hardware and software systems. These secure infrastructure specialists will also be able to protect an organization's assets from internal and external threats.
Earners of the CompTIA IT Operations Specialist (CIOS) certification have the ability to manage the flow of a workplace and optimize day-to-day activities. These IT operations specialists have demonstrated the ability to analyze business operations and identify customer needs.
B.S. - Cloud Computing | Aug 2021 - Present
Technical Support Specialist | Aug 2020 - Jan 2021
Desktop Support Associate | June 2019 - June 2020
The Cloud Resume Challenge is a multi-phase resume project designed to help develop and showcase the essential skills needed to pursue a career in Cloud Computing. Steps taken to create this project include:
This Terraform configuration sets up a basic cloud infrastructure in AWS, focusing on creating a scalable and secure environment for an application. The infrastructure includes: